Specific delivery dates will be available to select from the delivery calendar, during the checkout process. This is a free complementary service, independent of all delivery costs. Orders will be despatched to our couriers the night before your selected date for delivery the following day.
We strongly recommend you receive your goods before engaging labour.
Delivery options are also available to select during the checkout process, with the exception of overnight and Saturday services. Please call to arrange these.
Standard delivery is usually made three working days after placing your order* between 08.00 and 18.00. Delivery costs are calculated on weight.
*During times of high demand and for large bulk orders lead times may be extended.
Morning service drops are made between 08.00 and 13.00 (usually before 12.00, but an extra hour leeway is given). AM deliveries are charged at an additional £9.60.
Please Note: We are unable to specify PM deliveries.
Please call if you require a Saturday delivery. Please order before Wednesday of the desired weekend. Saturday deliveries are charged at an additional £24.00.
Will I get a phone call before delivery?
We always instruct the courier to call half an hour before delivery, however we cannot guarantee this will happen.
Can I have my order left without a signature if I can’t be in?
Yes, but we will not be held responsible for any shortfalls or damage (Rain or Shine). Please note that delivery drivers are not allowed to enter out buildings or porches. Should you wish to arrange this, then please check the please leave button at the checkout, or send your instruction by E-mail.
Will the driver carry my order into my property?
They may sometimes do so, but due to insurance restrictions, couriers are only responsible for kerbside delivery. Please make sure that you have adequate help to receive your order.
What should I do when my order is delivered?
Upon delivery, all packages must be opened and items inside checked for good condition and the correct number before signing for them. In the unlikely event of damage, sign the paperwork/docket machine as damaged. If you have any doubt as to the condition of the goods, you should sign for the delivery as damaged.
As unexpected circumstances can on the rare occasion cause delivery issues, we strongly recommend that you do not book any tradesmen until your items have been delivered and checked. The amount charged for delivery is to cover the cost of handling and transporting orders only, it is not charged for organising a specific delivery date.
For more info visit our deliveries page.