- Home
- Frequently Asked Questions
Frequently Asked Questions
Search or browse for your answers below
Delivery & Returns FAQ's
Will the driver carry my order inside for me?
Unfortunately couriers are not insured to enter the building, so assume that this will not be the case, and that the goods will be delivered to the kerbside/driveway. Should you need to move the products inside or around your property ensure you have someone able to carry the product on site for delivery.
We will reach out notifying you of your delivery date prior to delivery so adequate preparations can be made. The driver will also contact you roughly 30 minutes prior to arrival.
We will deliver individual lengths, which can be handled by a single person. Each length can weigh 3-18kg depending on the product size specified, and be between 2.4 - 4.2m long.
In the event any courier does assist in the handling of goods it is carried out entirely at the customers own risk.
What is the time frame for delivery on my delivery date?
Our deliveries run all day on the appointed day of delivery from our base in the Midlands, although they are generally completed between 7am and 7.30pm.
Please ensure your representative is on site on the appointed day if delivery until the goods have been delivered, but the driver will call 30 mins prior to arrival to help facilitate this.
This point is especially relevant to trade building sites which may need to remain open/leave a man on site for longer than they usually would to receive delivery.
We would always reach out if there was an issue preventing delivery after it had been arranged, and would never not show.
Order Related FAQ's
Skirting Board FAQ's
What are the most popular skirting board designs?
Traditional designs like Ogee, Torus, Chamfer and Bullnose are the most popular skirting board designs found in the UK, with Ovolo, Lambs Tongue and Square also featuring regularly.
What is a Skirting Board?
A skirting board is a piece of timber fitted to the foot of a wall, used to both protect the bottom of a wall and disguise the gap between the wall plaster and the floor. Skirting boards are usually adorned with a moulded shape, making them both a practical and decorative feature to a rooms interior design.
What size skirting board should I buy?
The skirting board you use should be proportionate to the size of your room. Bigger rooms can take taller skirting boards and smaller rooms should be fitted with shorter skirting board heights so they stay proportionate within a room.
Relating to the above point, the era of a building can also influence which skirting board size you should buy. Period properties are generally able to take larger skiritng board sizes as they were constructed with larger room sizes and ceiling heights. In contrast todays average ceiling height is 2.4m which is more proportionate with a middling skirting board size between the 121mm/5" and 171mm/7" sizes. Differing again, buildings constructed from 1950's to 1970's often featured very small skirting between the sizes to rebuild Britain after WW2 as cheaply as possible. These would have been 69mm/3" to 96mm/4" skirting heights, however it could be questionable whether you want to imitate the trands of these decades!
Architrave FAQ's